Last updated Oct 16th, 2026
National Card Replacement
Replace a lost or damaged national card, with the forms and appointment arranged for you.
Processing time: 2 to 6 weeks
São Tomé & Príncipe
Overview
A São Tomé and Príncipe national card replacement is for a card that was lost, stolen, or damaged. The authority may ask for a short explanation, or a police report, before it issues another card.
We prepare that file, book the photo appointment when one is required, and follow the new card until it is ready to collect.
What's included
- A check of the explanation or report the authority expects
- Appointment booking when a new photo is required
- Filing with the issuing authority
- Follow-up until the replacement card is ready
Documents
What to send
Passport
The passport that matches the card being replaced.
ID card
Any scan of the old card, if you still have one.
Police records
A police report, if the card was stolen and the authority asks for one.
Passport-style photo
A recent photo, if the authority does not take one at the visit.
Process
- Tell us what happened to the card and send your passport scan.
- We confirm the papers the authority wants and send the quote.
- The replacement is filed, and any appointment is booked.
- We tell you when the new card is ready.
Fees
Price on request
You receive a quote before any filing starts. It separates the CitizenX fee from government charges, courier costs, and legalization. Those extras are added only when they apply, and only after you approve them.
Government and third-party charges are confirmed in the quote when they apply.
Questions
Tell us. We will confirm whether the authority treats that as a replacement or a first issue.
Often yes, for a new photo. We confirm the visit before you travel.
You approve the quote before the replacement is filed.
National Card Replacement
Price on request