Overview

The Vanuatu Vanuatu ID card is the main identity document for citizens at home. It is often needed to open accounts, sign contracts, vote, or renew other documents. We prepare the application, book the appointment, and follow the card until it is ready.

How it works in Vanuatu

These points come from the CRIM National ID Cards and E-ID page:

  • The Civil Registry and Identity Management office (CRIM) has issued National ID Cards since 2017. Each card has a unique ID number and a QR code.
  • You register at a CRIM Registration Centre with a biometric station. You bring the signed ID Card and E-ID Form and a birth certificate from your country of origin, and CRIM takes the photo.
  • Reprinting a card costs 500 vatu. For residents, a reprint costs 1,000 vatu. A first card for a new citizen is included in the citizenship package.
  • CRIM gives out the forms on request until they are posted online.

Rules and fees change, so we check the official source again before your application goes in.

Before you apply

  • Plan for an in-person step. Most authorities take fingerprints, a photo, or a signature themselves.
  • Check your names. The spelling should match your passport, birth record, and any naturalisation certificate.
  • Have your citizenship evidence ready. New citizens may need the certificate or registration record before the card can be issued.

Why applications get delayed

  • Names or dates that differ between documents
  • A birth or citizenship record that is not yet in the civil registry
  • Missing proof of a name change or marriage
  • Photos that do not meet the authority's rules
  • Fees paid to the wrong account or for the wrong year

We check each of these before the application goes in.

Related services

You can browse every Vanuatu service, including passport renewal and police clearance.

What's included

  • A check of which application applies to you (first card, renewal, or replacement)
  • A review of your passport, birth record, and citizenship documents
  • Help with forms, photos, and translations
  • Booking of the appointment or biometrics visit
  • Follow-up with the issuing authority
  • Help collecting the card or arranging delivery

Documents

What to send

Birth certificate

Your birth certificate, when the authority asks for it.

Passport

A valid passport, with a copy of the photo page.

Power of attorney

Only if someone files paperwork for you, where CRIM allows it.

Process

  1. Brief. Tell us whether this is a first card, renewal, or replacement, and where you live.
  2. Check and quote. We confirm the route, list the documents, and send you the quote.
  3. Documents. You send scans; we check them and arrange translations or certificates if needed.
  4. Appointment. We book the visit where fingerprints, photo, or signature are taken.
  5. Filing. The application is lodged and the fee is paid to the right account.
  6. Collection. We track it until the card is ready and tell you how to collect it.

Fees

Price on request

You receive a quote before any filing starts. It separates the CitizenX fee from government charges, translations, and courier costs. Those extras are added only when they apply, and only after you approve them.

Government fees change, so we confirm them with the issuing authority for your case before you sign.

Government and third-party charges are confirmed in the quote when they apply.

Questions

Usually yes, because the authority takes biometrics itself. We tell you before anything is filed if a visit is needed.

Yes. CRIM lists the first ID card for a new citizen as included in the package. A reprint costs 500 vatu.

From the official sources linked on this page. We check them again before filing because rules and fees change.

You approve the quote before we file. Government fees, translations, and courier charges are listed on their own when they apply.

National ID Card

Price on request