Overview

The Serbia identity card (lična karta) is the main identity document for citizens at home. It is often needed to open accounts, sign contracts, vote, or renew other documents. We prepare the application, book the appointment, and follow the card until it is ready.

How it works in Serbia

These points come from the eUprava appointment service and the Ministry of Interior identity card page:

  • You book the appointment at the police administration on eUprava. Adult citizens with an eID account can book for themselves and up to four family members.
  • Slots can be booked from one day to 60 days ahead, and you can hold up to three active appointments in that 60-day window. Changes and cancellations close 24 hours before the slot.
  • Fees are paid through the eUprava Plati service, with the personal number (JMBG) of the person the card is for.
  • When you apply, you choose whether the card has a chip. With a chip, an address change is written only to the chip, so you don't need a new card. Without one, every change of address means a new card.

Rules and fees change, so we check the official source again before your application goes in.

Before you apply

  • Plan for an in-person step. Most authorities take fingerprints, a photo, or a signature themselves.
  • Check your names. The spelling should match your passport, birth record, and any naturalisation certificate.
  • Have your citizenship evidence ready. New citizens may need the certificate or registration record before the card can be issued.

Why applications get delayed

  • Names or dates that differ between documents
  • A birth or citizenship record that is not yet in the civil registry
  • Missing proof of a name change or marriage
  • Photos that do not meet the authority's rules
  • Fees paid to the wrong account or for the wrong year

We check each of these before the application goes in.

Related services

You can browse every Serbia service, including passport renewal and police clearance. If you are applying for citizenship, see the Serbia programme.

What's included

  • A check of which application applies to you (first card, renewal, or replacement)
  • A review of your passport, birth record, and citizenship documents
  • Help with forms, photos, and translations
  • Booking of the appointment or biometrics visit
  • Follow-up with the issuing authority
  • Help collecting the card or arranging delivery

Documents

What to send

ID card

Your current or expired card, if you have one.

Passport

A valid passport, with a copy of the photo page.

Passport-style photo

Recent photos, only where the authority asks for them.

Process

  1. Brief. Tell us whether this is a first card, renewal, or replacement, and where you live.
  2. Check and quote. We confirm the route, list the documents, and send you the quote.
  3. Documents. You send scans; we check them and arrange translations or certificates if needed.
  4. Appointment. We book the visit where fingerprints, photo, or signature are taken.
  5. Filing. The application is lodged and the fee is paid to the right account.
  6. Collection. We track it until the card is ready and tell you how to collect it.

Fees

Price on request

You receive a quote before any filing starts. It separates the CitizenX fee from government charges, translations, and courier costs. Those extras are added only when they apply, and only after you approve them.

Government fees change, so we confirm them with the issuing authority for your case before you sign.

Government and third-party charges are confirmed in the quote when they apply.

Questions

Usually yes, because the authority takes biometrics itself. We tell you before anything is filed if a visit is needed.

The Ministry says a chip card is updated when you move, so you avoid a new application and fee. It also supports online authentication.

From the official sources linked on this page. We check them again before filing because rules and fees change.

You approve the quote before we file. Government fees, translations, and courier charges are listed on their own when they apply.

National ID Card

Price on request